Effective Date: July 1, 2025
At 7Gen Events, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when purchasing tickets or merchandise through our website.
1. Information We Collect
When you use our site, we may collect the following information:
- Personal Details: Name, email address, mailing address, phone number
- Payment Information: Billing address, last 4 digits of credit card (processed securely by our payment provider)
- Order Details: Tickets purchased, merchandise ordered, shipping details
- Technical Data: IP address, browser type, device information, and usage statistics (via cookies)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your purchases or support requests
- Send event-related updates (only if you opt-in)
- Improve our website and customer experience
We do not sell or rent your personal data to third parties.
3. Third-Party Services
We use trusted third-party services (such as Square, WooCommerce, or Stripe) to handle payments and certain website functionalities. These services may have access to limited information necessary to perform their roles but are not permitted to use it for any other purpose.
4. Cookies
Our website uses cookies to enhance your experience and help us analyze site traffic. You can choose to disable cookies in your browser settings, though some features may not function properly.
5. Data Security
We take appropriate measures to protect your personal information using industry-standard security protocols, including SSL encryption and secure hosting environments.
6. Ticket & Account Access
If you request a ticket name change or account update, we may verify your identity to protect against fraud or unauthorized changes.
7. Your Rights
You have the right to:
- Request access to your data
- Ask us to correct or delete your information
- Opt out of promotional emails at any time
To make a request, please contact us here.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date. Continued use of our site after changes means you accept the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please click here to contact us.
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